Help Center

Our DIY Craft Kits comes with everything you need ranging from detailed instruction guide, cutting tools, crafting papers, solid plywood sheets and lights as well. However, we're not able to include glue due to shipping restrictions. Nonetheless, we do recommend getting a silicon based glue for our craft projects which you can get from a bookstore or art store!

*You may require to file the edges with a sandpaper if the pieces does not slot in smoothly.

It really depends, our book nooks have been designed in a way whereby it takes lesser time because there are no coloring/painting required - the plywood pieces are already colored hence it's more of a gluing and pasting craft activity. It should take roughly 4-6 hours to complete. However, we do have customer who love to take their time and complete it over the weekend with their family members or friends!

We do our best to ensure that all of our DIY Craft Kits are simple and straightforward. We're focusing on providing the best experience to anyone who wants to try out DIY Crafting as a hobby! We do have customers who have never tried crafting before and they're now on their way to building their second, third, fourth kit and so on! It's a very unique and thoughtful gift, truly a great way to remind a family member or a friend to take some time off and indulge in relaxing therapeutic crafting activity!

Most of our DIY Craft Ktis are suitable for children age above 10. However, we do have parents telling us that their 6-8 years old children are having a ton of fun with it too. We guess ultimately, it boils down to how are the kits presented to them - if you're giving them the kit and expecting them to build on their own, we do think that it can be a little bit tough for them to complete it. However, if you're planning to build the kit with them and spend some quality time together, meanwhile engaging their inner tinkering and creativity mode, then we do think it's very possible for them to complete it. We do encourage family to do it together as a bonding activity while taking some time off screens!

Yes, simply reach out to us and our team will sort it out for you! However, please do keep in mind that the process can take some time as it's a specific piece which we will need some time to sort it out before sending it over to you.

This is automatically sent to your email address when you place an order. If you have not received your order confirmation within 24 hours, please contact us at contact@book-nook.us just in case there is a problem with your order. Please check your spam or junk mail folder in your mailbox before contacting us if the order confirmation has been hijacked.

You will receive a tracking number following your order. You can then go to the Order Tracking page to view the progress of your order.

We do our best to process and ship orders as quickly as possible. If you would like to change your delivery address, please contact us as soon as possible after your purchase. If the order has not yet been shipped, we will be able to make the change. Once the parcel has been dispatched, it will unfortunately no longer be possible to change the address.

There is only a short period of time between the time you place your order and the time we begin processing. If you contact us immediately after ordering, via contact@book-nook.us, we may be able to cancel your order before it is processed. Otherwise, we will ship your order and you will be able to cancel once the order is received at your home. You will then have to fill in the withdrawal form that you will find in Annex 2 of our General Terms of Sale.

We take 48 hours to process and ship your order. The delivery time is 7 to 14 days (excluding Sundays and holidays) for United States.

Yes, absolutely, book nook has no borders. We ship all over the world.

You cannot return your item to us because our warehouses are in Europe and we would not like to oblige you to pay a settlement that would be too expensive for you. We do, however, grant exchanges, and we can send you a similar item or another of your choice only in the event of an anomaly reported within 10 days of receipt of the parcel, or in the event of a delivery not being made by the carrier, all at no extra cost. If you're not sure about the size, we recommend you send us an email at contact@book-nook.us.

We are sorry to hear that. You need to send us proof within 10 days of delivery, simply send us a picture of the damaged item in question to the email address contact@book-nook.us and we will send you a similar replacement item as quickly as possible. No return necessary on a damaged item, you will have the possibility to ask us for a full refund by filling in the withdrawal form that you will find in Annex 2 of our General Terms of Sale.

Payments by bank card are handled with our partner STRIPE, an organization approved by the French Prudential Control Authority (approval n°16378) and member of the GIE carte bancaire. Thus, we accept the following credit cards: MasterCard, Visa, American Express, Maestro, Apple Pay, Google Pay, Shop Pay. We only accept payment once your order has been shipped. We now accept payment by PayPal!

We aim to process refunds within three days of returning an item. Please note, however, that your bank may take several days to process the payment back into your account. That said, please allow up to ten business days after returning the item to us before contacting us about your refund. We will contact you via email to let you know when your refund has been processed.